Tue Jul 26 2016

Cumulocity CEO keynote presentation from M2M World Congress 2016

The importance of simplification in IoT - especially Industrial IoT projects

Wed Jul 20 2016

Cumulocity joins Oasis Alliance to enhance the MQTT standard for Internet of Things (IoT) deployments

OASIS

Dusseldorf, Germany – Cumulocity takes a leading role in the evolution of the lightweight MQTT messaging protocol to improve its applicability for the IoT. In addition, the Cumulocity IoT platform now has native support for MQTT allowing customers to take advantage of the ability to communicate seamlessly and consistently out-of-the-box.

Today, IoT standardisation is slowly crystallising with a wide breadth of protocols vying to be commonly adopted. Since its creation in 1999, the Message Queuing Telemetry Transport (MQTT) protocol has morphed into a protocol well suited for communication to IoT devices with limited processing, battery and communication resources. In 2014 the stewardship of the MQTT protocol was handed over to the Oasis Alliance, a not-for-profit consortium which is managing open standards for the global information society, and it has recently been approved for release by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC).

Cumulocity believes that open standards are fundamental to the success of IoT and the exploitation of its benefits within organisations. As such, Cumulocity actively tracks numerous evolving protocols and techniques, has been an early adopter of many open standards and has developed its own open publicly documented versions where none were available, such as SmartREST and Cloud Field Bus. In joining the Oasis Alliance, Cumulocity will ensure that version 5.0 of the MQTT specification incorporates the considerable experience it has gained working with numerous global customers. Specifically, that the specification incorporates the necessary plug-and-play and scalability approaches required by modern IoT deployments.

The Cumulocity IoT Platform is open, publically documented and easy to extend with plug-ins and applications. The native support for version 3.1.1 of MQTT provides our customers with a faster, less resource-intensive and more flexible implementation of the standard compared to a MQTT broker based deployment, with the reassurance that the feature will have commercial level support and will continue to be evolved with the platform.

As the leading independent IoT platform provider we actively track the myriad of evolving technologies and techniques within IoT and support those that deliver measurable benefit to our customers. We are pleased to join the Oasis Alliance to pursue the continued evolution of the MQTT standard and incorporate its native adoption into our IoT platform. The native implementation further simplifies IoT solutions by eliminating unnecessary software components and enabling faster, more reliable and scalable solutions. Bernd Gross, CEO of Cumulocity

Wed Jun 22 2016

Cumulocity @ Digital Health World Congress 2016

Digital Health World Congress 2016

 

Cumulocity shows how easy IoT adoption can be with the data from unboxed IoT solution components visualised in < 2 minutes.

Cumulocity showcases why an increasing number of medical equipment and support equipment manufacturers are adopting IoT platforms in its keynote at the Digital Health World Congress 2016.

Internet of Things (IoT) platforms inherently overcome the key issues created by single purpose ‘point solutions’ including:

  • Security and reliability - Managing the development and maintenance of complex solution to comply with the organisational and regulatory security policies; and continuously evolution of the solution to protect against new attacks.
  • Equipment lifecycle management - Efficiently managing the equipment through their 10+ year life of regular configuration changes, firmware updates and replacements.
  • Cost of operations and development - Minimising the cost of maintaining the solution team and infrastructure whilst also maintaining business continuity.
  • Stability and scalability - Efficiently allowing the solution to scale to millions of devices in thousands of customers across many continents.
  • Risk of loss of key personnel - Retention of the courageous experts who have built and maintain the point solution.
Tue Jun 14 2016

1IT Enterprise IoT Special Edition includes Cumulocity in their 25 Most Empowering Companies

1IT Enterprise IoT Technology Special 2016

Bernd Gross, Cumulocity CEO, argues that the deployment and operation of IoT solutions needs to be simplified to allow all organisations to exploit the benefits of IoT rapidly, securely and comprehensively. Furthermore, the adoption of an open proven commercial IoT platform allows an organisation to focus on its value adding activities. IoT platform features, like Cumulocity's Cloud Field Bus and SaaS integration, fundamentally shift an organisation's approach to IoT, allowing new devices to be integrated in less than 10 minutes and end-to-end business processes to be created at the click of a button.

Read the article →   IoT SPECIAL EDITION -2016 →

Fri Jun 10 2016

Cumulocity, and its strategic partner Deutsche Telekom, simplify Industry 4.0 deployments with its unique Cloud Field Bus solution

Düsseldorf, Germany – Cumulocity’s Cloud Field Bus solution fundamentally simplifies the real-world concerns of customers connecting their “machines” in an easy and productive way. There is neither a lengthy integration process nor special training required to connect “machines”. Cumulocity’s unique Cloud Field Bus solution allows users to connect their machines in minutes. With Cloud Field Bus the machine securely registers itself to the Cumulocity platform at power up over any communication connection and allows the Cumulocity platform to assign a predefined data model and protocol configuration.

This means that Industrial IoT deployment and operations costs are dramatically reduced through the use of much cheaper IoT modems, commodity communications and increased automation in the deployment process; at the same time the security protection is increasing to A+ carrier grade. It also drastically improves the efficiency of the operations and maintenance of IoT deployments as it allows the field service teams to replace a faulty IoT modem with virtually any other modem they have in their van.

Deutsche Telekom launched the ‘Cloud of Things’, powered by Cumulocity, in spring 2015 and recently launched the Cloud Field Bus with Modbus TCP support.

Cloud Field Bus modems are already available from a range of manufacturers and Cumulocity’s open approach allows virtually any compatible IoT device to be used as a Field Bus modem.

“The Deutsche Telekom ‘Cloud of Things’ offering was developed in close collaboration with Cumulocity. The Cloud Field Bus extension has already captured the interest of many customers and first commercial deployments are happening. The solution removed many concerns about the perceived overheads for IoT deployments and allows our customer’s equipment to be connected in minutes.” Dr Alexander Lautz, Senior Vice Preisdent M2M at Deutsche Telekom

“With today’s announcement we improve the simplification of connecting and operating industrial machines including compressors, air conditioning units, trucks, heavy equipment vehicles, pumps, sewing machines etc. Once the machines are connected the wider business benefits can be securely created including cost reductions from field force automation, increased customer satisfaction through predictive maintenance and introductions of new business models. At Cumulocity we strive to remove complexity and costs so that the benefits of IoT to be exploited rapidly, comprehensively and securely by all organisations.” Bernd Gross, CEO of Cumulocity

About Telekom ‘Cloud of Things’ – powered by Cumulocity

With Deutsche Telekom’s Cloud of Things, machinery manufacturers and operators can monitor and manage their machinery and equipment more easily. Data analytics and device management via the cloud enables companies to provide greatly improved automation and service that is managed remotely. Use cases include remote management and control, condition monitoring, predictive maintenance and big data streaming analytics.

Cumulocity Media Relations

E-mail: mediarelations@cumulocity.com

Tue May 24 2016

Cooperation between Sonera and Cumulocity enables agile IoT customer deployments

Sonera

Sonera and Cumulocity, the world’s leading IoT (Internet of Things) platform provider, have started cooperation. Cumulocity’s platform will be installed in Sonera’s own cloud environment, which not only enables very high security but also high-speed customer solutions.

Thanks to the cooperation, Sonera can provide their customers with a fast and reliable introduction of IoT solutions and an open and continuously advancing IoT platform.

“We are a reliable partner that can produce and manage the whole IoT value chain from sensor to solution. The fully open IoT environment provided by Cumulocity is developer-friendly and allows Sonera to create very high-speed customer experiments. As we manage the platform, we can provide our customer’s with comprehensive support, high information security and integration of hybrid cloud solutions into the IoT entity,” says Marko Lepola, head of business offering development.

“Our partnership allows the growing number of Finnish organisations who recognise the benefits of embedding industrial internet solutions into their operations to do so in a rapid, low risk and scalable manner. The Cumulocity platform allows new assets to be connected in minutes, the condition of those assets to be monitored and controlled in real-time and end-to-end business workflows across business systems to be created at the click of a button. Use of the platform allows organisations to focus their efforts on their value adding activities. The combination of Cumulocity’s capabilities and Sonera’s local competence ensure our customers receive a reliable way of embedding IoT into their business” Jari Salminen, Managing Director of Cumulocity

The best IoT solutions found through experiments

Sonera is an enabler of digitalization and a genuinely international player that can provide private cloud services from its own data centre in a secure manner.

“Sonera enables automation and versatile development of different maintenance and servicing processes. For example, we can monitor drainage pits and sewage pump systems and alert the customer when the pit is full. The platform also enables customer solutions that can be used to measure property’s indoor air conditions, monitor and position transportations, or optimize vehicle solutions and servicing, for example,” says Robert Wendelin, head of Sonera’s IoT business.

For more information, please contact:

Jari Salminen, Managing Director / Sales & Strategic Partners, Cumulocity

Tel. +358 (0) 44 0127575
jari.salminen@cumulocity.com

Robert Wendelin, head of IoT business, Sonera
Tel. +358 (0)40 302 6498
robert.wendelin@teliacompany.com

Tue Apr 26 2016

Cumulocity Collaborates with Cisco to Streamline IoT Service and Application Delivery

Cisco-Jasper

Enterprises to Benefit from Integrated IoT Service and Application Enablement Platforms

HANNOVER MESSE, Germany – April 26, 2016 – Cumulocity, a leading mobile application enablement platform, today announced a collaboration with Cisco Jasper, Cisco’s IoT Cloud Business Unit, which will enable enterprises to streamline the delivery of IoT services and applications through connected devices. This collaboration allows Cumulocity to integrate the functionality of the Cisco Jasper IoT service platform, making it easy for joint customers to manage the delivery of IoT services and applications on the Cisco Jasper platform from within Cumulocity.

“Our goal is to make it as simple as possible for enterprises to deliver and manage IoT services while working within their IT solutions of choice. This integration gives Cumulocity customers access to their Cisco Jasper IoT service platform, and all of the visibility, intelligence and control they need to manage their connected services, from within Cumulocity.” Macario Namie, Head of IoT Strategy at Cisco Jasper

“Over 3,500 enterprises rely on the Cisco Jasper platform to deliver their IoT services, and many of those enterprises already utilize Cumulocity’s powerful application enablement platform to create, deploy and manage IoT applications that facilitate control of devices and their data,” said Jari Salminen, MD Sales & Strategic Partners at Cumulocity. “This collaboration enables our existing joint customers to easily manage their IoT connectivity, devices and data within a single solution, while also streamlining the ability for new customers to bring IoT services and applications to market.”

Control Center is the Cisco Jasper IoT service platform, a cloud-based IoT platform that enables companies of all sizes to rapidly and cost-effectively launch, manage and monetize IoT services for any connected device. The platform, which is easily configurable to meet the unique requirements of businesses across a broad range of industries, helps companies accelerate time-to-market, automate operations, optimize performance, troubleshoot and fix issues, and manage costs.

The Cumulocity IoT application enablement platform is designed to facilitate an open eco-system with free and immediate access to test accounts, open developer documentation and tools. The Cumulocity platform is a Software-as-a-Service (SaaS) offering, which is sold through mobile operators and is extensible to enterprise end customers. Through this integration, mobile operators who resell Cumulocity services will have the benefit of having Control Center functionality built into the Cumulocity-based applications they make available to their enterprise customers.

As businesses grow, Control Center makes it easy for them to seamlessly scale their IoT service businesses across the globe. Cisco Jasper collaborates with 27 mobile operator groups, representing more than 100 mobile operator networks worldwide, to deliver the benefits of the Cisco Jasper IoT solutions.

About Cisco

Cisco is the worldwide leader in IT that helps companies seize the opportunities of tomorrow by proving that amazing things can happen when you connect the previously unconnected. For ongoing news, please go to http://newsroom.cisco.com.

Media Contacts

Cisco
Robb Henshaw
robhensh@cisco.com
+1 925-640-7321
Cumulocity
Jari Salminen
jari.salminen@cumulocity.com
+358 44 012 757
Cumulocity Media Relations
mediarelations@cumulocity.com
Wed Apr 20 2016

Cumulocity and Astea International Team Up to Provide Turnkey Internet-of-Things Solution for Global Service Organizations

Astea

Cumulocity, the global leading provider of ‘Internet-of-Things’ (IoT) software and solutions, and Astea International Inc., the leader in service management and mobile workforce solutions, have teamed up to offer the most advanced and comprehensive end-to-end service management solution available today.

As service delivery grows more complex and competitive, companies committed to achieving service excellence are looking to take advantage of IoT technologies to collect, analyze and act on real-time information from smart assets in the field. This will move the traditional service delivery model beyond the simple alert-dispatch-repair applications to a more proactive, predictive outcomes-based service model.

Cumulocity’s award winning IoT Platform enables companies to collect and analyze information in real-time from connected, smart assets and equipment. It also provides full remote control and management capability enabling for example remote configuration, software update or restart of any equipment. The integration between Cumulocity and Astea seamlessly links the assets in the field to the resources in the service organization so that they can more accurately predict equipment failures, create usage-based maintenance schedules, reduce the number of truck rolls, improve inventory utilization, and meet greater service level agreement (SLA) commitments with fewer resources.

Rapid Results

Specific benefits for customers include:

  • Significantly lower service costs. Field and call center technicians are armed with the information they need to rapidly identify and resolve problems on the first contact.
  • Greater customer satisfaction & retention. Proactive problem detection often resolves issues before they affect the customer, dramatically increasing product uptime.
  • Increased service revenue. Rapid resolution and superior on-demand customer service drive opportunities for increased revenue through new service offerings and business models.

“Cumulocity provides a complete solution for connecting smart assets and analyzing the information in real-time to turn it into intelligent actions. This ability to turn data into action is what creates real business value and we are excited to be working with Astea as their strategic partner for IoT. With this integration, enterprise service organizations will be able to take advantage of real-time information provided by their assets in the field in ways that will improve service, reduce costs, and create new service revenue opportunities and differentiated offerings,” says Jari Salminen, Managing Director at Cumulocity.

“Our customers are demanding greater responsiveness, improved first-time fix rates, and guaranteed equipment uptime. The next generation of service delivery will be more proactive/predictive instead of primarily reactive,” said Deb Geiger, VP Global Marketing, Astea International. “To fulfil this vision, we have selected Cumulocity as our strategic IoT platform and are excited about the opportunities this collaboration brings to our customers,” she continues.

Cumulocity and Astea will be holding a free webinar demonstrating the powerful benefits that this joint solution can offer for service organizations interested in unlocking the potential of IoT. Be among the first to get an exclusive demonstration on Wednesday, May 4, 2016, at 10:30am ET/4:30pm CEST to reserve your spot please visit: Simplifying The Internet of Things for Field Service.

About Astea International

Astea International is a global provider of software solutions that offer all the cornerstones of service lifecycle management, including customer management, service management, asset management, forward and reverse logistics management and mobile workforce management and optimization. Astea’s solutions link processes, people, parts, and data to empower companies and provide the agility they need to achieve sustainable value in less time, and successfully compete in a global economy. Since 1979, Astea has been helping more than 600 companies drive even higher levels of customer satisfaction with faster response times and proactive communication, creating a seamless, consistent and highly personalized experience at every customer relationship touch point.

Cumulocity Media Relations

E-mail: mediarelations@cumulocity.com

Mon Apr 11 2016

Cumulocity introduces SAAS workflow automation for the ‘Internet-of-Things’

Zapier

The integration between Cumulocity and Zapier enables our customers to immediately automate tasks using over 500 SaaS business applications from companies like Salesforce, Amazon, Microsoft, Twitter, Facebook, Zendesk, Google, PayPal and SugarCRM.

The Zapier add-on to Cumulocity helps our customers to bring real-life data from their assets, e.g. machines, cars, trucks, compressors, consumer or medical appliances, into enterprise SaaS applications. It also enables our customers to remotely control their assets from those applications. This ensures that current and new SaaS business applications can be used for Internet of Things solution.

For example you can automate the following workflows without software coding:

  • Send machine maintenance alerts to your CRM or trouble ticketing systems.
  • Send sales or production information from machines into your ERP system.
  • Send real time data into spreadsheets or BI tools for analysis.
  • Create forms to support manual maintenance of configuration data for your assets.
  • Improve customer service by automating standard interactions such as machine resets from your help desk tools.
  • Send actions from your SaaS business applications to your assets e.g. switch something on or off.

“At Cumulocity we want to empower enterprises to create the next generation of real time business processes and systems by effortlessly combining asset data with SaaS business applications. We believe that with the right tools, you can have 10 times the impact with less work. No software coding, virtually no upfront investment – just UI enabled SaaS business application integration. This further demonstrates the power of our open IoT platform strategy.” Bernd Groß, CEO Cumulocity.

For more information, a free of charge demo and the online documentation please click here.

Tue Feb 23 2016

Oberthur Technologies, a strategic partner of Cumulocity, announces its collaboration with Etisalat Misr to launch M2M and IoT services in Egypt

Oberthur + Etisalat Oberthur Technologies (OT), a leading global provider of embedded security software products, services and solutions, today announces its collaboration with Etisalat Misr, a leading Telecommunications service provider, to launch M2M and IoT services. Relying on OT’s M-Sense solution, a cutting edge software platform enabling fast service deployment, Etisalat Misr will enable its Enterprise customers to quickly launch new M2M and IoT services.

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